Refund policy

REFUND POLICY

Our 30 day satisfaction guarantee.

We want you to love PyCey. If you're not feeling the difference, email us at support@pycey.com within 30 days of your order and we'll refund you in full. It doesn't matter whether you bought the 15-pack or the 30-pack, and you don't need to send anything back. No questions asked.

How to request a refund.

Email support@pycey.com with the email address or order number you used at checkout and we'll take care of it. Refunds go back to your original payment method and usually post within 5 to 10 business days, depending on your bank.

Subscriptions.

You can skip, pause, or cancel your subscription any time from your account or by emailing support@pycey.com. To avoid being charged for an upcoming order, make your changes at least 1 business day before your renewal date. The 30 day guarantee covers your subscription orders too.

Damaged or defective product.

If your order shows up damaged or defective, email us at support@pycey.com within 14 days of delivery with a photo and we'll make it right with a replacement or a refund.

Questions.

Email support@pycey.com and a real person will help you out.